This week Twitter announced their new re-design of your profile page and as a social media manager, I have been busy updating clients profiles! But here are the steps for you to update your own profile. Twitter has added a nice “header” image for all profiles similar to what you are now seeing on [...]
Have you optimized the real estate on your Facebook Company Page with custom TABS? If not, it is time to learn how Facebook company pages benefit from custom Tabs and how it will take your page to the next level on what you offer your fans. Facebook is one of the only social networks that [...]
Are you getting the most exposure online for your business as you’d like? Are you reaching your target audience? Are you overwhelmed with having to do it all yourself? Are you wanting to grow your business but don’t know which social platforms to start with or expand with? These are just a few of [...]
Why customer service matters & how your business can rock! This past weekend I was in Spokane, WA speaking at a retreat and stayed at the Doubletree Hotel near the convention center. My first experience was with the hotel shuttle driver who welcomed me with real enthusiasm and a warm smile. He asked about [...]
Are you meeting your customers where they are? If they are mobile/smartphone users than it is so important that as a business owner you pay attention to what is happening with Smartphones and Tablets. According to a August 2012 article in USA Today, nearly six out of 10 U.S. consumers use smartphones, while tablets are [...]
If you have a Facebook business page than you know that to be successful you must be engaging with your followers (or fans). One of the best Facebook strategies is sharing images – pictures that visually show who you are. It is a fact that those posts that include images are more likely to be [...]